Contact ViX
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For customer service matters involving ordering online, returns, fit questions, shipping, etc, please email customerservice@vixpaulahermanny.com or call 858-499-0070 ext. 103. Emailing is often the best/quickest way to get a hold of us.
A ViX customer service representative is available to help you Monday-Friday 8:30am-5:30pm PST (excluding national holidays).
If you have reached our voicemail after normal business hours (Monday-Friday 8:30am PST-5:30pm PST), please leave a message (name, phone number, and question/concern) and we will return your phone call the following business day. Customer service can be reached at 858-499-0070 ext. 103 or via email at customerservice@vixpaulahermanny.com.
If you have reached our voicemail during regular business hours, our customer service representative is currently on the other line helping a customer. Please leave a message and we will return your phone call shortly.
