contact us

Welcome to the new V i X Paula Hermanny website! If you have not created an account on this website, please do so at your earliest convenience by hitting the 'My Account' button on the topmost portion of the page. Please reach out with any questions or concerns. We value our customers, and want to make this transition as smooth as possible.

We also now offer international shipping of V i X Paula Hermanny through Borderfree.  To navigate to the international site, please click the "Shop V i X International" banner at the top of the page, or visit:  A flag will show in the upper right corner to allow you to choose your shipping country and currency.  We do not allow returns for our V i X International customers, so please be mindful of this while shopping on the V i X Paula Hermanny international site.

For customer service inquires, questions on our products or to simply provide us with general feedback, we encourage you to send us an email to this address:

To speak with a customer service representative, please call us at this number: (858) 499-0070; extension 103 

Hours of Operation:
Monday – Friday
8:00 a.m. to 4:30 p.m. PST

Press Inquiries:


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