Shopping Bag

Shipping And Returns


*DUE TO COVID-19 WE ARE EXPERIENCING DELAYS UP TO 1 WEEK TO PROCESS ORDERS.  Thank you for your understanding during this time.

Please email us at: for any questions or concerns.

Orders are processed and shipped during the regular business days of Monday through Friday. 

Orders placed on Fridays, weekends or holidays will be processed and shipped within two business days. If you have any questions feel free to contact our customer service team.
Domestic Shipping Options:

International Shipping Options:

International orders are subject to regional duties & taxes that will be applied at time of checkout. 

*Transit times may vary depending on destination. 


Free FedEx 2-Day Express shipping on U.S. orders over $250.  When applicable, the free FedEx Express shipping will be applied to your order automatically at checkout.

FedEx ships Monday – Friday, so all orders received on Friday will be shipped on Monday. For security reasons, ViX online purchases over $500 will require a signature upon delivery. In addition, purchases may not be shipped to Puerto Rico, P.O. boxes or APO/FPO addresses, which are not available through FedEx.



To submit a return, go to our Return Portal.




Please add promotional codes in the shopping bag, before checking out. Please adhere to promotional rules, as they change per promotion and region. Only one promotional code may be applied per order.


ViX is required by the state of California to charge sales tax to any order being shipped to a California address. ViX also charges sales tax for New York state, depending on your zip code. International customers are subject to country and region specific customs. These figures, or approximate figures subject to change, will be provided at checkout.