Return & Exchange Policy
What is your return policy?
We happily accept returns in their original condition (unused, unworn, unwashed with all ViX Paula Hermanny tags and hygiene sticker attached) within 30 days after the date of delivery for a full refund. We can only process a refund back to the original form of payment. For the full details please visit our Return Policy.
How do I return an item?
How do I track my return?
Your return can be tracked by typing your tracking number on the label provided into your web browser of choice.
How soon will I get my refund?
Once we receive your item, returns are processed within 5-10 business days. Returns are issued to the original form of payment and can take 3-5 business days depending on your financial institution. For more information regarding our return policy, please follow this link.
Are sale items returnable?
Yes! All Sale items are returnable unless marked as Final Sale. Final sale items will be clearly marked prior to purchase. For more information regarding our return policy, please follow this link.
Can I still return my suit after 30 days?
Merchandise must be sent to us within 30 days of the original shipment date in order to receive a full refund. For all orders past the 30 day return window, store credit would apply. For more information regarding our return policy, please follow this link.